Terms of Service

Agreement to Terms

Welcome to Xoom Booking! These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Service") operated by Xoom Booking ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: These terms constitute a legally binding agreement between you and Xoom Booking. Please read them carefully.

Our Services

Xoom Booking provides comprehensive travel and accommodation services, including but not limited to:

Team Block Bookings

• Group accommodation reservations
• Sports team travel coordination
• Event-based lodging solutions
• Team management services

Luxury Travel

• Premium accommodation booking
• Luxury travel planning
• VIP concierge services
• Exclusive travel experiences

Partnership Program

• Event organizer partnerships
• Revenue sharing opportunities
• Marketing collaboration
• Business development support

Support Services

• 24/7 customer support
• Travel assistance
• Booking modifications
• Emergency support

User Accounts and Registration

To access certain features of our Service, you may be required to create an account. When creating an account, you agree to:

Accurate Information

Provide accurate, current, and complete information

Account Security

Maintain the security of your password and account

Account Responsibility

Accept responsibility for all activities under your account

Immediate Notification

Notify us immediately of any unauthorized use

Warning: You are responsible for maintaining the confidentiality of your account and password. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

Booking Terms and Conditions

Reservation Process

All bookings are subject to availability and confirmation
Prices are subject to change without notice until booking is confirmed
Special requests are not guaranteed and subject to availability
Group bookings may require additional documentation and approval

Payment Terms

Payment is required according to the terms specified at time of booking
We accept major credit cards, bank transfers, and approved payment methods
All prices are in USD unless otherwise specified
Additional fees may apply for special services or modifications

Cancellation and Refunds

Cancellation policies vary by booking type and accommodation provider
Refunds are processed according to the applicable cancellation policy
Processing fees may apply to refunds
No-shows are subject to full charges unless otherwise specified

Prohibited Uses

You may not use our Service for any unlawful purpose or to solicit others to perform unlawful acts. You agree not to:

Illegal Activities

Use the service for any illegal or unauthorized purpose

Fraudulent Behavior

Engage in fraudulent, deceptive, or misleading practices

System Abuse

Attempt to gain unauthorized access to our systems

Harassment

Harass, abuse, or harm other users

Spam

Send unsolicited communications or spam

Intellectual Property

Infringe on intellectual property rights

Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Xoom Booking and its licensors. The Service is protected by copyright, trademark, and other laws.

Our Rights

• All content, trademarks, and logos are our property
• You may not reproduce, distribute, or create derivative works
• Unauthorized use may result in legal action
• We reserve all rights not expressly granted

User Content

By submitting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of providing our services.

Limitation of Liability

In no event shall Xoom Booking, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Important: Our liability is limited to the maximum extent permitted by law. We are not responsible for third-party services, accommodations, or travel arrangements made through our platform.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

Indemnification

You agree to defend, indemnify, and hold harmless Xoom Booking and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Your Responsibilities

• Comply with all applicable laws and regulations
• Respect the rights of other users and third parties
• Use the Service only for lawful purposes
• Maintain the accuracy of your account information

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Grounds for Termination

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Misuse of the Service

Effect of Termination

• Immediate loss of access to the Service
• Cancellation of pending bookings
• Retention of data as required by law
• No refund of prepaid fees

Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of the State of New York, United States, without regard to its conflict of law provisions.

Dispute Resolution Process

1. Direct Communication: Contact us first to resolve any disputes
2. Mediation: If direct communication fails, we may engage in mediation
3. Arbitration: Disputes may be resolved through binding arbitration
4. Court Action: As a last resort, disputes may be brought to court

Jurisdiction: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of New York, and you hereby consent to the jurisdiction of such courts.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Notification Methods

• Email notification to registered users
• Notice posted on our website
• In-app notifications
• Updated terms available for review

Continued Use: Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

General Inquiries

legal@xoombooking.com

Customer Support

support@xoombooking.com

Mailing Address

Xoom Booking Legal Department
123 Travel Plaza
Suite 100
New York, NY 10001
United States

Severability and Waiver

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Entire Agreement

These Terms constitute the sole and entire agreement between you and Xoom Booking with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Service.