Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last updated: November 30, 2025
Introduction
Xoom Booking ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name and contact information (email, phone number, address)
- Organization details (for partnership applications)
- Travel preferences and requirements
- Payment information (processed securely through third-party providers)
- Account credentials and profile information
Usage Information
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
- Communication preferences and history
How We Use Your Information
Service Delivery
- • Process bookings and reservations
- • Provide customer support
- • Send booking confirmations
- • Manage your account
Communication
- • Send important updates
- • Marketing communications (with consent)
- • Respond to inquiries
- • Provide travel assistance
Improvement
- • Analyze usage patterns
- • Improve our services
- • Develop new features
- • Conduct research
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Enforce our terms
- • Ensure security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:
- Hotel and accommodation partners
- Payment processing companies
- Email and communication services
- Analytics and marketing tools
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected databases and servers
Access Control
Limited access to authorized personnel
Your Rights and Choices
You have certain rights regarding your personal information:
Access
Request access to your personal information
Correction
Update or correct your information
Deletion
Request deletion of your information
Opt-out
Unsubscribe from marketing communications
Portability
Export your data in a portable format
Objection
Object to certain processing activities
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how you use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Third-Party Integrations
- • Payment processors (Stripe, PayPal)
- • Analytics services (Google Analytics)
- • Email marketing platforms
- • Social media platforms
- • Hotel booking systems
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Note: If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Safeguards Include
- • Standard contractual clauses
- • Adequacy decisions by relevant authorities
- • Binding corporate rules
- • Certification schemes
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
privacy@xoombooking.com
Phone
1-800-XOOM-BOOK
Address
Xoom Booking
123 Travel Plaza
Suite 100
New York, NY 10001
Questions About Your Privacy?
We're here to help. Contact our privacy team for any questions or concerns.
Contact Us Today